Why It Matters
Running a doctor’s office today means juggling staff, bookings, patient communications, and compliance. Missed calls, no-shows, and fragmented follow-up cost your practice both time and money.
With our AI-driven solution you can:
- Ensure every call gets answered or routed correctly.
- Automate appointment reminders and confirmations to reduce no-shows.
- Gather patient satisfaction feedback with minimal staff effort.
- Keep full control of the system — you supply your telephony, we supply the voice-agent engine.
Built for busy practices
A lightweight layer that sits on top of your existing phone system to answer, route, follow-up, and log every interaction.
Setup
Under 48 hrs
Control
Bring your SIP/Twilio
Follow-ups
Auto summaries & reminders
Compliance
Logging & audit trails
How it works
1
Deploy your own branded agent
Plug in your telephony provider, upload your staff list or call-routing rules, and go live in under 48 hours.
2
Intelligent call flow
Whether inbound (patient calls) or outbound (reminder/call-back), the system recognises caller ID, purpose and routes or scripts automatically.
3
Automated follow-ups & summaries
After each call the system sends a summary to your CRM or practice-management software, notes reschedules, flags issues or escalations.
4
Insight & compliance built-in
detailed logging, audit trails, HIPAA-friendly configurations, and reports to show trends (e.g., number of no-shows prevented, patient satisfaction).
Features for Doctor’s Offices
- Unlimited inbound and outbound calls per agent (telephony minutes separate)
- Custom voice-agent scripts tailored to patient-flows (new patient intake, appointment confirmation, post-visit feedback)
- Integrations: practice management/EMR systems, CRM, SMS/email notifications, webhook for custom workflows
- No programming required — our admin dashboard lets staff update scripts, add numbers or change flow rules
- Isolated tenant-environment: your data stays private and separate, secure backups and audit logs
- Analytics: track call resolutions, patient feedback scores, no-show rates, call times
AI Caller for Medical Practices
Automate every patient interaction — from calls to confirmations — with complete visibility and compliance.
HIPAA-ready • Secure • 24/7
Real-World Benefits
- “We cut our no-show rate from 18 % to 5 % in 3 months” — (Example Clinic, USA)
- “Our reception team used to spend 90 mins each afternoon chasing confirmations; now the system handles it.”
- “Patients love getting the polite reminder call the evening before — our satisfaction scores are up.”
Who This Is For
If your practice is:
- In general medicine, dental, speciality clinics or multi-doctor offices
- Using a landline/SIP telephony system (or willing to plug in one)
- Losing staff time to call reminders, follow-ups or missed calls
- Seeking a system you manage (not boxed software) and want full control over privacy, data and model usage
Then this solution is built for you.
FAQ's
Do we need to replace our current phone system?
No — you can keep your existing telephony service. Our system routes through your provider or SIP trunk.
Is patient data safe?
Yes — our architecture supports isolated containers, encrypted backups, role-based access and logging for audit/compliance.
How long does setup take?
Typically under 48 hours for standard agent; 72 hours for advanced virtual-assistant tier with custom flows.
Can we integrate with our EMR?
Yes — via webhook/API we support many systems; if custom, we can assist with mapping.